Wait-in-Q is a free digital queue management system for small businesses. Customers scan a QR code to join virtual queues without downloading an app. Perfect for bakeries, medical practices, government offices, and service businesses.

How does QR code queue management work?

Businesses display a QR code at their location. Customers scan it with their phone camera to join the virtual queue. They receive real-time updates on their queue position and can wait anywhere without standing in line.

Is Wait-in-Q really free?

Yes! Our free plan supports up to 10 customers in queue simultaneously, perfect for small businesses. Upgrade to Professional (€19/month for 25 customers) or Enterprise (€49/month for 50 customers) as you grow.

Do customers need to download an app?

No! Wait-in-Q works entirely in the web browser. Customers simply scan the QR code with their phone camera and join the queue instantly. No app download or registration required.

Is it anonymous for customers scanning the QR code?

Yes, 100% anonymous! Customers don't need an account or app. They can use any name or nickname - or stay completely anonymous. No personal data is collected, no tracking cookies, no login required. It's exactly like taking a paper ticket with a number, just digital. All queue data is automatically deleted after the customer leaves.

No More Standing in Line

Scan QR code, join digitally and use your waiting time freely. Perfect for market stalls, food trucks or small shops.

GDPR Compliant

100% EU Data Protection

Encrypted

End-to-end security

Made in EU

Data stays in Europe

No Data Sharing

Your data belongs to you

How It Works

Scan QR Code

Scan the QR code on-site at the stand or shop and join the digital queue.

Move Freely

No more crowded lines - use your time for shopping or coffee.

Return on Time

Automatic notification when you're up soon - never lose your spot.

How It Works for Operators

Sign Up & Setup

Create free account and set up your business (food truck, stall, shop) in 2 minutes.

Set Up Tablet

Console mode shows QR code + live queue count + wait time + status. Or simply print.

Manage Customers

Dashboard shows everyone waiting. Call customers specifically - via smartphone or tablet.

Perfect for Small Businesses

Simple digital queue without expensive hardware or complicated software.

No App Required

Customers simply scan the QR code with their camera - no app installation needed.

Browser Only

On-Site Start

Customers must be at your stand or shop to join. Perfect for local businesses.

Local Focus

Live Queue

Customers see their position in real-time and can use their time wisely.

Real-Time

Tablet as Display

Cheap tablet becomes interactive display: QR code, queue count, wait time and status in real-time.

Dynamic

For Any Business

Ideal for food trucks, market stalls, small shops, pop-up stores and retailers.

Versatile

Stay Organized

See at a glance who's waiting and call customers specifically.

Dashboard

Pricing Plans

Free for everyone, with optional premium features

Free

Basic features

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Professional

Perfect for small businesses

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Enterprise

For large organizations

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Core Features

Queue Management

Real-time Updates

Self Service UI

Capacity

Number of Queues

Counters per Queue

Customers per Queue

Features

Basic Analytics

Advanced Analytics

Custom Branding

Support

Email Support

Priority Support

Dedicated Support