Free forever for small businesses

Serve walk-in customers in a clear and fair way

Customers without an appointment scan the QR code at the entrance, join the queue digitally and can use the wait to run an errand.

Owner dashboard showing served customers, people waiting and the business's queues

What hair salons with walk-in customers know

Full waiting area

Few seats, many customers: people who can't find a seat often leave again.

Unclear order

Without a system, customers keep asking who is next.

Interruptions while you work

Every question at the front desk interrupts you while you are cutting hair.

How Wait-in-Q helps your salon

A guest's smartphone showing their position and estimated wait in the queue

Join via QR code

The QR code hangs on the door or at the front desk. Customers scan it and join the queue themselves.

Counter display showing the number being called and the next guests

Wait wherever it suits them

Customers see their position live and can run an errand in the meantime.

Analytics showing served customers, rush hours and wait times

The order at a glance

In the dashboard you see who is waiting and call the next customer when you are ready.

How It Works

1

Sign up for free

Create your account. You don't need a credit card.

2

Print your QR code

Print the QR code for your queue and place it where your customers can see it. It never changes, so you can laminate it.

3

Manage your queue

Call the next customer from the dashboard whenever you're ready.

4

Take the pressure off waiting

People in the queue see their position live on their phone and don't have to stand in line.

Features at a glance

Works in the browser on any phone, no app download needed
People in the queue see their position and estimated wait time live
Optional browser notification when it's their turn
Interface in 6 languages
Hosted in the EU, data processed as described in the privacy policy
Permanently free plan with one queue

For customers without an appointment

Wait-in-Q does not replace appointment booking. It complements it for everyone who drops in spontaneously.

Spontaneous customers don't have to wait around in the salon
You keep track of the order in the dashboard
No extra device needed: the dashboard runs in the browser on a phone, tablet or computer

Frequently Asked Questions

Does Wait-in-Q replace my appointment booking?

No. Wait-in-Q only manages the on-site order for customers without an appointment. Appointment booking is not part of the service.

Do my customers have to install anything?

No. Customers scan the QR code with their phone camera and see their position in the browser.

What does Wait-in-Q cost for a salon?

The Free plan costs nothing and has no time limit. The limits of each plan are listed on the pricing page.

Pricing Plans

Free for everyone, with optional premium features

Most Popular

Free

Basic features

€0no VAT (§ 19 UStG)
Most Popular

Professional

Perfect for small businesses

€19/per monthno VAT (§ 19 UStG)
Most Popular

Enterprise

For large organizations

€49/per monthno VAT (§ 19 UStG)
Core Features
Queue Management
Real-time Updates
Self Service UI
Capacity
Number of Queues
1
2
4
Counters per Queue
2
4
6
Customers per Queue
10
30
75
Features
Basic Analytics
Advanced Analytics
Custom Branding
Support
Email Support
Priority Support
Dedicated Support

Ready for more relaxed walk-in customers?

Sign up for free, stick your QR code on the door, start your queue.