Free forever for small businesses

Your guests no longer have to line up at the counter

Guests scan the QR code at the entrance, find a seat and see on their phone how far along they are in the queue.

Owner dashboard showing served customers, people waiting and the business's queues

What café owners know from busy days

Crowding at the counter

Waiting guests stand between the tables and the counter and get in the way of your team and other guests.

Uncertain guests

People who don't know how long it will take either ask or leave.

No overview

Between serving, preparing and taking payment, there is often no time to keep track of the order.

How Wait-in-Q helps your café

A guest's smartphone showing their position and estimated wait in the queue

Join via QR code

The QR code hangs at the entrance or sits on the counter. Guests scan it and join the queue themselves.

Counter display showing the number being called and the next guests

Take a seat instead of lining up

Guests see their position live and can sit down or wait outside for a moment.

Analytics showing served customers, rush hours and wait times

Clear order in the dashboard

You see who is waiting and call the next guest without having to keep the list in your head.

How It Works

1

Sign up for free

Create your account. You don't need a credit card.

2

Print your QR code

Print the QR code for your queue and place it where your customers can see it. It never changes, so you can laminate it.

3

Manage your queue

Call the next customer from the dashboard whenever you're ready.

4

Take the pressure off waiting

People in the queue see their position live on their phone and don't have to stand in line.

Features at a glance

Works in the browser on any phone, no app download needed
People in the queue see their position and estimated wait time live
Optional browser notification when it's their turn
Interface in 6 languages
Hosted in the EU, data processed as described in the privacy policy
Permanently free plan with one queue

For weekend brunch and busy afternoons

When many guests arrive at the same time, a digital queue keeps the order clear.

Guests wait wherever they like, even outside
Your team no longer has to keep the order in their heads
The QR code stays the same and can stay up permanently

Frequently Asked Questions

Do my guests need an account or an app?

No. Guests scan the QR code and enter a name. An account and an app are not needed.

Can guests wait outside?

Yes. They see their position live on their phone. If they choose, their browser notifies them as soon as it's their turn.

Does Wait-in-Q cost anything?

The Free plan costs nothing and has no time limit. The limits of each plan are listed on the pricing page.

Pricing Plans

Free for everyone, with optional premium features

Most Popular

Free

Basic features

€0no VAT (§ 19 UStG)
Most Popular

Professional

Perfect for small businesses

€19/per monthno VAT (§ 19 UStG)
Most Popular

Enterprise

For large organizations

€49/per monthno VAT (§ 19 UStG)
Core Features
Queue Management
Real-time Updates
Self Service UI
Capacity
Number of Queues
1
2
4
Counters per Queue
2
4
6
Customers per Queue
10
30
75
Features
Basic Analytics
Advanced Analytics
Custom Branding
Support
Email Support
Priority Support
Dedicated Support

Ready for less crowding at the counter?

Sign up for free, hang up your QR code, start your queue.